the old mill berkhamsted

Case Study
the pub

“Pubs and restaurants are constantly evolving, we have to be very reactive to the ever changing seasonal menus, events and new offerings. Working with the management team we act as an all round digital solution, if it’s customer facing we take care of it.”


Kate Stevenson
Chris Dell
Andy Clarke


Website design
Graphic design
Marketing & social media
Chatbot build



It’s always good to know what to expect, we hope to be clear and speak in plain english so you know every stage of what is happening and feel comfortable, allowing you to  focus on your business and its goals.


A one stop shop covering every aspect of the business, Andy wanted a simple, easy to navigate website that allowed visitors to easily plan their visit knowing exactly what was on offer.


This website had to have an ability to link in to social media channels for events promotion, and to incorporate online booking via a 3rd party platform aswell as keep up with the ever changing demands of current Covid-19 guidelines.


With all projects, testing is critical. Working with the client we worked through each element to test all functionality from end to end to ensure that any snags were quickly identified and rectified.


Everyone knows that what’s on paper, sometimes just doesn’t work, we offer ongoing support included in the price for a month after website launch to allow you to feel comfortable that with real world testing all your requirements will be met.

what it does

website features

As with any business the requirements for each are unique. We love coming up with solutions taiored to individual needs.

Mobile responsive


Online table bookings

E-commerce (garden & table ordering)

Promotional popups

Embedded social media events pages

andy clarke | Landlord

I have been working with Kate and Chris at Great Big Small now since I took over The Old Mill in 2019. I worked closely with them to re establish The Old Mill brand as a popular family pub and restaurant with great food and service. Great Big Small have created our website, designed our menus, developed our social media presence and helped us to continue to build a strong and loyal customer base using both our ideas and experience. During lockdown GBS helped us flip our model to a takeaway and grocery delivery service. I highly recommend them for any business. 


Using a range of design platforms whether it’s for services, e-commerce, hospitality or brand awareness we have the expertise to help.


Brand new to social media, we can help setup your entire online presence. Already established? We can review and optimise what has been done to ensure brand consistency to help get you noticed and generate sales.


Whether its logos, flyers, posters or business cards, right upto large store fronts we have the skills to make your business look slick and help get you noticed.

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